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First Tech Routing #321180379

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Manage Your Cards

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Send, Receive and
Move Money

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Use Zelle®

ManageCards Mobile
Manage your cards
Manage your First Tech debit and credit cards with the Manage Cards widget in the Mobile App or Online Banking.

Report your card lost or stolen, change your PIN, file disputes, and more all in one place. 

Report your card lost or stolen in four easy steps.  

  1. Log in to Online Banking or the Mobile App 
  2. Go to Manage Cards > Services > Replace Card 
  3. Select the reason and dispute any fraudulent charges 
  4. Enter additional details and select shipping method for your replacement card 

After you agree to Terms and Conditions and verify your information, you will receive your card in the mail in 7–10 business days.

You should receive your card within 7–10 business days or 2–3 business days with expedited shipping. 

To get access to a new card immediately, upgrade to a digital card on your mobile device. See the next question for details. 

Whether you need to replace a card or would like to start using a digital version of your credit or debit card, your digital card is immediately available in online banking and the First Tech app. Your digital card gives you:  

  • Instant access: Use your digital card right away for online shopping, subscriptions and mobile payments with your digital wallet 
  • Added security: Digital wallet transactions protect your card information 
  • Greater convenience: View your card details anytime in online banking or from the First Tech app 

To view and use your digital card: 

  1. Login to digital banking and navigate to Manage Cards 
    a. Desktop: Click Manage Cards in top menu bar
    b. Mobile: Click More > Manage Cards 
  2. Select the card you want to use 
  3. Click the eye icon to display your card details such as card number, expiration date, and security code 
For credit cards, your PIN will remain the same as your old card. For debit cards, you will receive a new PIN by mail in a separate envelope.
You can submit disputes to charges on your account through Online Banking or Mobile Banking. Under the Summary tab of  for that transaction, select Dispute or Inquire link. This will bring you to the message center to submit a dispute or inquiry. Note only posted transactions can be disputed. You will need to wait for a pending transaction to post before you can dispute it.
Under Manage Cards, select the card with the disputed charge and go to Dispute Tracker tab. You can view your current or past disputes. 

You can lock or unlock your personal debit or credit card to stop new transactions. 

  1. Log in to Online Banking or the Mobile App 
  2. Go to Manage Cards and select your card 
  3. Select Lock Your Card or Unlock Your Card 
No. You should immediately dispute any unauthorized transactions in Online Banking. Note you will need to wait for pending transactions to post before you can dispute them. We will block your card and send you a replacement. If you suspect fraudulent charges or are certain it’s lost, use the Replace Card feature.  

We recommend you lock your card if you’ve temporarily misplaced it or have reasons to keep yourself from using that card.  

Move Money Mobile
Send, receive and move money
Answers to common questions about transferring money into, out of and between your accounts.

Choose the best option for your transfer. 

   Zelle®   Wire Transfer   Electronic Funds Transfer (EFT)/Automated Clearing House (ACH) Transfer 
Speed   Minutes   Same day   3-5 business days
Daily Limit Varies
Log in to see your daily limit. 
$50,000   $25,000  
 Fees  None  Incoming: $5.00  
Outgoing domestic:  $20.00 Outgoing international: 
$65.00 
 None 

($33.00 return ACH origination fee on unsuccessful transfers) 
 Best For   Friends and family   Large, urgent or international transfers   Regular transfers and payments 

Use Digital Banking to easily transfer money between your First Tech savings and checking accounts or to make a payment to a First Tech loan or credit card.  

  1. Log in to Digital Banking on desktop or mobile.  
  2. Go to Money Movement > Transfer
  3. Select the appropriate accounts in the From Account and To Account drop down menus. 
  4. Enter the amount, frequency, date and optional memo information and click the Review Transfer button.  
  5. Review the transfer information for accuracy and click Submit Transfer to send.  

For additional instructions, view this How-To.

Transfer Money Desktop
Transfer Money Mobile

Adding an external account allows you to quickly and securely transfer money between financial institutions and make payments via ACH transfers. There are two parts to the account linking process:

  1. Enter the financial institution’s routing number and your account number into Digital Banking. 
  2. Confirm the microdeposit amounts we sent to test the link between the two accounts.  

Detailed step-by-step instructions for linking your external accounts to First Tech: 

Online Banking (PC or Mac)

Mobile Banking (First Tech app)

Using Plaid IAV
 

You can easily send a wire transfer to another bank with Digital Banking on your PC, Mac or through a browser on your mobile device. Note you cannot currently send a wire transfer with the First Tech mobile banking app.

  1. Log in on desktop and select the Wires icon at the bottom of the screen.
  2. Enter the required information in the form fields. 

You will need the following information about the Beneficiary Financial Institution that will receive the funds.  

  • ABA Routing & Transit Number (for US banks)  
  • SWIFT Number (for foreign banks)  
  • Name and address of the financial institution  
  • Account number and type of account receiving the funds 

Watch this video for step-by-step instructions.  

To receive a wire transfer in your First Tech checking or savings account, you will need to give the sender this information:

Domestic wire transfer (sender with US bank account)

 Federal Reserve Bank ABA Number  321180379
 Receiving Bank Address  First Tech Federal Credit Union
 Receiving Bank Address  5100 NE Dawson Creek Drive, Hillsboro, OR 97124
 Savings or Checking Account Number  Your account number
 Recipient Name  Your name as it appears on your First Tech account
 Recipient Home Address  Your home address

Additional incoming domestic wire information

International Wire Transfer (sender with foreign bank account)

  Receiving Bank First Technology Federal Credit Union
 Receiving Bank Address 5100 NE Dawson Creek Drive 
Hillsboro OR 97124  
 Receiving Bank SWIFT  FTFCUS66
 Recipient Account Number  Your account number
 Recipient Name  Your name (as it appears on your First Tech account)  
 Recipient Address  Your home address

 

Additional incoming Intenational wire information

Zelle Mobile
Use Zelle®  
Answers to common questions about this peer-to-peer (P2P) money transfer service.

Simply enroll in Zelle® to start sending or receiving money. 

  1. Log in to Online Banking and go to the Money Movement tab. 
  2. Read and accept the Zelle® Terms & Conditions.  
  3. To receive money, enter either your U.S. mobile number or email address you'd like to link. 
  4. Select the First Tech account you'd like to use to send or receive money.

To send money, select a contact (mobile number or email), enter the amount, and confirm. The recipient will automatically receive an alert about receiving your payment.  

To receive money, share the mobile number or email address you used to enroll in Zelle® with the sender. Incoming funds typically arrive in your linked First Tech account within minutes. 

For step-by-step instructions, view this How-To.  

First Tech has daily limits on Zelle® transfers to keep your account secure. Limits vary by transaction and recipient. Your applicable limits are shown in Online Banking or the Mobile App when you set up a Zelle® payment. 

If you’ve already sent money, you’ll see your remaining Zelle® limit for the day.

Absolutely. Zelle® works across hundreds of banks and credit unions nationwide. You can send money to anyone enrolled with Zelle® at a U.S. financial institution.  

Just make sure you have the correct U.S. mobile number or email address linked to their Zelle® account.

You can only have one mobile number or one email linked to Zelle® at a time. Be sure to give the right one to people who will send you money.  

To update your enrolled mobile number or email:  

  1. Log in to Digital Banking or the Mobile App 
  2. Go to Money Movement > Send Money with Zelle®Settings > Manage Payment Profiles 
  3. Select or update the mobile number or email that you want to update and follow the prompts to change and verify it 

You can only cancel a Zelle® payment that you attempted to send to mobile number or email address that is not enrolled in Zelle®. If the Zelle® payment is sent to an enrolled mobile number or email address, the money will be automatically deposited into the recipient’s account and cannot be canceled or reversed.

To check, go to your activity page, select the payment, and choose Cancel This Payment.

Only send money only to people you know and trust and always verify that you’re using their correct mobile number or email. 

If you received a Zelle® payment notification but don’t see the funds, the payment may have been sent to a mobile number or email that isn’t currently enrolled with Zelle.  

Make sure the sender is using same mobile number or email you’ve enrolled with Zelle. You can check and update your Zelle contact info in Online Banking or the Mobile App.  

  1. Log in to Digital Banking or the Mobile App 
  2. Go to Money Movement > Send Money with Zelle®Settings > Manage Payment Profiles 
  3. Select or update the mobile number or email that matches how the funds were sent to you 

Once your info matches what the sender used, the payment should be deposited into your account. 

If you believe you’ve been scammed or sent money to someone under false pretenses, take the following steps right away: 

  • Review your account activity and note any suspicious transactions or payments. 
  • Contact First Tech support immediately to report the transaction. 
Additional resources for questions not answered here:
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.