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Frequently Asked Questions

Digital Banking Frequently Asked Questions

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Yes, you will receive monthly statements, notices, tax forms and most other documents from First Tech electronically. Please keep in mind some documents may not be available electronically and will be mailed.

Both options are available to you. If you are unsubscribed from electronic statement, you'll receive paper statements and documents, but will still have access to electronic statements in digital banking.

Login to Online Banking or the First Tech App, select the More icon, and select the Statements feature. If you have not added the Statements feature, then you will need to login to Online Banking to add it. After login, select your name on the top right and go to Settings. Select the Widgets tab. Scroll to the available widget section and Add the Statements feature. Once added, you will also be able to view your statements on the App.

Please log in and send us a secure message from digital banking. For more urgent requests, you can call our Contact Center at 855.855.8805 or visit a location for a document copy.

Electronic statements are available for the last three years on your digital banking profile without cost. Please see our Fee Schedule to review any fees that may apply for other documents.

Once you unsubscribe, you will receive paper statements and documents via mail. Please see our Fee Schedule as some fees may apply.