How can I protect myself from fraud during this merger transition time?

Fraudsters often take advantage of periods of uncertainty and change. Fraud prevention will always be top of mind no matter what we do. Here’s what you need to know as a member: Please do not open or engage with any messages urging you to take action on your account related to this announcement. If you receive a call or message that appears to be coming from DCU or First Tech with information about activity involving your account, do not respond and do not click on any links that are shared. First Tech will never call or email you to ask you to act on your accounts, but rather we will direct you to log into your Online & Mobile Banking, call in to our Contact Center or visit a branch. Please remain vigilant about any communications you receive.

First Tech and DCU Merger | First Tech Federal Credit Union

More benefits and services

The combined credit union will provide members an unrivaled digital experience, a coast-to-coast branch network with expanded member service hours, and access to premier financial products and advisors.

Read Press Release

What's Changing:

Our expanded branch network. Members will now be able to bank at 54 branch locations coast-to-coast.
Our new President & CEO, Shruti Miyashiro.
For members with accounts at both credit unions, those accounts will be held by a single financial institution, and after a six-month grace period, their total NCUA Share Insurance coverage will be reduced.

What's Not Changing:

Our name.
Your account numbers, products, services and online & mobile banking.
The same service and commitment to help you achieve your financial dreams!

Next steps for the DCU & First Tech merger

DCU and First Tech merge as one credit union, starting January 1, 2026.

Following last week's history-making announcement that the First Tech member vote approved the merger with DCU, our Legal Day One will be on January 1, 2026. This is the day that DCU and First Tech will officially unite to form a single credit union named First Technology Federal Credit Union.

What’s next?

While we’ll be officially combined on January 1, 2026, it will take some time for us to fully integrate our technology and operating systems, teams and cultures to serve our members as one credit union. We will operate as First Tech and DCU, divisions of First Technology Federal Credit Union, throughout 2026 until we complete integration.

I am honored to lead the combined credit union as President and CEO. Together, we’ll carry forward the proud legacies of both institutions that are rooted in innovation, driven by purpose, and united by a shared commitment of people helping people.

I also want to thank Greg Mitchell, the current First Tech President and CEO, for his outstanding leadership, work and commitment. He has established an enduring legacy that I’m incredibly proud to continue building.

What does this mean for you, our members?

This Legal Day One milestone allows our newly combined credit union to deliver even more exceptional value to you—our members—by bringing together the strength and stability of two of the nation’s most trusted technology-focused, member-driven financial institutions.

For now, you can count on the following:

There are no planned account changes at this time, and you can continue to use your existing First Tech products and services as you do today.
We will continue to operate in the same way as always.

The following benefits and services will remain as they are, even after integration is completed:

First Tech’s name will carry on – We will maintain the First Tech name across all of our branches, products and services as we integrate our two credit unions.
All First Tech and DCU branches will remain open and ready to serve you – You can keep doing your banking at your local branch as you always have.
NCUA insurance will remain – Credit union deposits will continue to be federally insured by the NCUA, with up to $250,000 in protection for individual membership.

The following benefits and services will change, as of Legal Day One:

NCUA insurance will be combined – If members have accounts at both credit unions, those accounts will be held by a single financial institution as of January 1, and after a six-month grace period, total share insurance coverage will be reduced.

As we move forward with combining the two credit unions, you can expect benefits such as:

Lower fees – Starting in early 2026, First Tech and DCU will reduce or eliminate fees for several of the current services we provide. Keep an eye out for more news on firsttechfed.com and at dcu.org.
More product offerings and cutting-edge technology – You’ll be able to take advantage of a broader range of products and services and improved digital technology to enhance your banking experience.
Simplified, efficient service – You will have access to a more extensive network that doubles the number of branches. We’ll continue to support the Co-Op Shared Branch Network, delivering access to more than 5,000 branches and 30,000 ATMs across America. That exceeds the levels of convenience offered by most regional banks.
Ongoing community involvement – We'll continue our commitment to supporting our communities through our volunteerism initiatives and philanthropic work.

Want to learn more?

Visit firsttechfed.com/merger where you can view all updates as we join forces. You can also hear from me in a short video, check out a list of FAQs and share any feedback or questions you may have.

We appreciate your loyalty and trust. Thank you for being with us—the best is yet to come, and we’re building it together!

Warm regards,

Shruti Miyashiro
President and CEO

Frequently asked questions

No, there are no changes. You can expect no impacts until late 2026/2027 when we fully integrate our systems.

The following features, benefits and services will remain as they are, even after integration is completed:

The First Tech name will remain in place.
Your account numbers, products, services and online & mobile banking.
Credit union deposits will continue to be federally insured by the NCUA, with up to $250,000 in protection for individual membership. If you have accounts at both credit unions, those accounts will be held by a single financial institution as of January 1, and after a six-month grace period, your total share insurance coverage will be reduced.
First Tech and DCU members can continue to perform transactions at their local branch.
We will continue our commitment to supporting our communities through our volunteerism initiatives and philanthropic work.
The same service and commitment to help you achieve your financial dreams!

More product offerings and cutting-edge technology – You will be able to take advantage of a broader range of products and services and improved digital technology to enhance your banking experience.

Lower fees - Starting in early 2026, First Tech and DCU will be reducing or eliminating fees for several services we provide. Please refer to the Rates & Fee Schedule site on FirstTechfed.com, which will be updated on the website in later Q1/Q2.

Simplified, efficient service – You’ll have expanded access to a more extensive network that doubles the number of branches. We’ll continue to support the Co-Op Shared Branch Network, delivering access to more than 5,000 branches and 30,000 ATMs across America.

The rates we offer our members are always dependent on the general market and the external interest rate environment, and that process will never change.

If you have accounts at both credit unions, those accounts will be held by a single financial institution as of January 1 and your total share insurance coverage will be reduced after a six-month grace period. Besides that change, there are no planned changes to accounts at this point. For now, you can conduct your business with as usual, and we will continue to operate in the same way as always. Please ensure you are using the correct routing numbers (DCU or First Tech) as applicable to perform transactions from your intended accounts.

Both DCU and First Tech are federally insured credit unions through the National Credit Union Share Insurance Fund (NCUSIF). As of January 1, 2026, and after a six-month grace period, the credit unions have combined, each member of the combined credit union will have up to $250,000 in share insurance coverage across all accounts through the NCUSIF. This means that for individuals who hold memberships and accounts at both First Tech and DCU prior to the close of the Merger, their accounts will be held by a single financial institution as of January 1 and their total share insurance coverage will be reduced.

No, not at this point. We’re still very early in the merger integration process, so we don’t expect any changes like this until later in 2026 or 2027. We are thoughtfully planning this and will communicate changes far in advance to all of you – our members.

No, not at this point. Please continue to use your local branch or bank with us through our Online & Mobile Banking platforms. We’re still very early in the merger integration process, so we don’t expect any changes like this until later in 2026 or 2027.

Fraudsters often take advantage of periods of uncertainty and change.

Fraud prevention will always be top of mind no matter what we do. Here’s what you need to know as a member:

Please do not open or engage with any messages urging you to take action on your account related to this announcement.
If you receive a call or message that appears to be coming from DCU or First Tech with information about activity involving your account, do not respond and do not click on any links that are shared.
First Tech will never call or email you to ask you to act on your accounts, but rather we will direct you to log into your Online & Mobile Banking, call in to our Contact Center or visit a branch.
Please remain vigilant about any communications you receive.

Chartered by the NCUA in 1979, and originally created to serve employees of Digital Equipment Corporation, DCU is based in Marlborough, Massachusetts. DCU proudly serves more than 1.1 million members with 23 branches in both New Hampshire and Massachusetts. DCU is the largest credit union in New England and ranks among the top 20 credit unions in the nation as measured by $12 billion in assets. You can learn more about DCU online.

Yes, we do! DCU was also founded on the premise of people helping people, with employees coming to work every day to make a difference in the lives of members by doing the right thing and acting with integrity—much the same way First Tech shows up as engaged, dynamic and genuine. DCU is also deeply committed to the community, also donating more than $2 million annually, and shares our goal of fostering a brighter, more equitable future in the communities where we live and work.

The name of the combined credit union is First Technology Federal Credit Union, or First Tech for short.

Leadership teams continue to partner very well on mutual decisions to ensure the best interests of both organizations and their respective membership. The organization is led by DCU President and CEO Shruti Miyashiro who is now President and CEO of the newly combined credit union, uniting employees, and members under the DCU charter and First Tech Federal Credit Union name. First Tech President and CEO Greg Mitchell has retired at the close of the Merger.

Shruti has a deeply rooted passion for strategic thinking and building long-term, sustainable business models focused on delivering transformative value for members, employees, and communities. For more than two decades as an executive leader in the financial services industry, she has led complex businesses in fast-paced environments with an authentic leadership style that prioritizes culture, service excellence, member-centric focus, and innovation. Under her leadership, DCU has been regularly recognized with multiple awards, including “America’s Best Credit Union in Massachusetts” by Forbes, “Best for Small Deposits” by Newsweek, and “Best Credit Unions” in USA Today. Since 2003, Shruti has served on a number of community, non-profit, professional, and corporate boards, including as a current board member for Jack Henry, an S&P 500 technology company.

The combined organization maintains corporate offices on both coasts, with the headquarters remaining in San Jose, CA. This is very similar to the way First Tech operates today as our formal charter is based in San Jose. Members will also have access to 54 branches across the country. Advances in technology have made it easier than ever to conduct business from multiple locations, plus we’ll have extended member service hours due to time differences.

Yes. Addison Avenue Investment Services continues as the full-service financial planning and investment services provider for our expanded First Tech membership. In addition, First Tech Insurance Services, our independent insurance agency through our wholly owned subsidiary, continues as well. Both organizations have received national recognition as leaders in the industry and we’re proud to continue offering these services to our expanded membership.

There are no changes to your accounts with First Tech, Addison Avenue, or First Tech Insurance Services right now. In the months to come, an integration team will make operational decisions to ensure any potential changes result in stronger benefits or enhanced features for you. So that’s good news! At the earliest, any potential change will happen in late 2026/2027 when we fully integrate together. When that time comes, of course our teams will help members and clients through any transition.

Most certainly! As a matter of fact, the new organization is the single-largest national philanthropic credit union leader in the country, donating more than $4 million to nonprofits each year. We continue to support children’s health, STEM education and fundamental needs in our communities.

We will keep firsttechfed.com/merger updated with more information. It’s an exciting time for your credit union, so thank you for your support! Of course, if you have any questions, please send an email to Merger@firsttechfed.com.

First Tech & DCU Have Officially Merged!