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A Year in Review

2021 Year in Review

Through the engagement and support of more than 658,000 active members, along with our volunteer board and the nearly 1,600 employees who are privileged to serve you, First Tech continues to lead the way in member service, innovation, financial performance and community impact.
Annual report

The Numbers

Consumer Loans

Originated $1.7 billion in new Consumer loans to help members build stronger financial futures.
Consumer

Student Loans

SLRSLR Refinanced 1,546 student loans, saving an estimated amount of $10,000 per loan for the members looking to save interest.

Investments

woman using her phonewoman using her phone Retained our ranking as the largest credit union investment program in the United States through Addison Avenue Investment Services.

Mortgage

MortgageMortgage Our Mortgage team booked a record $4.2 billion in loans, despite a tight housing market, helping thousands of members reach the dream of home ownership.

Insurance

Woman working on her laptopWoman working on her laptop We protected 15,383 member households through our independent insurance agency.

Membership

In 2021, we welcomed 86,000 new members into the First Tech Family.

Member story

Meet Dave Jackson

First Tech member Dave Jackson turned his passion for exploration and conservation into a thriving business. In Dave’s case, the inspiration for his business lies in the cave systems around the globe that give us a glimpse into a new world, and a new perspective on our planet.
Dave Jackson image

Employee Spotlight

Meet Jaime Valdez

Boise Experience Center Manager Jaime Valdez and his team are fraud busters. After thwarting several scam attempts last year, Jaime and his team saved members thousands of dollars and countless hours of financial headaches.
Jaime Valdez headshot image

Community

Our community focus

People helping people. 

At First Tech, we know that our community is always strongest when everyone has access to the resources and opportunities they need to succeed. Our goal is to support healthy, thriving and sustainable communities by providing flexible types of support to organizations in response to community-defined needs. Focused on the next generation of leaders, thinkers and innovators; our partners provide programs and services for children and families, ensuring that children have the tools they need to learn, be healthy and succeed.

Volunteer grants

Our Volunteer Grants program recognizes employees who go above and beyond by rewarding them with $250 to donate to their favorite nonprofit. 79 employees volunteer more than 40 hours, leading to an additional $19,750 shared with organizations our employees are passionate about, helping to support local communities.
Community grants

Another great year of service.

First Tech employees are able to take advantage of 16 hours of paid community service every year, and participation in our employee engagement programs grows year over year.


81% of First Tech team members gave back to community initiatives this year.

STEAM Builders Program

With access to Science, Technology, Engineering, Art, and Math (STEAM) programming even more challenging because of barriers resulting from the pandemic, Oregon Museum of Science and Industry developed an innovative partnership solutions to ensure Oregonians could enjoy engaging science learning experiences, sparked right from virtual classrooms.
Community Partner

Education

Discover Grants Education Icon Total $1,249,500

Our education funding helped to bridge the gaps created by distance-learning, supporting access to engaging STEM learning opportunities at home, providing technology resources to students and working with organizations that emphasize access, equity and inclusion.
Education pie chart

Research

Community research Icon Total $846,250

First Tech prioritizes working with children’s hospitals to fund innovative research, new technologies and support the financial safety net that ensures care for every child who needs it.
Research pie chart

Innovation

Community innovation Icon Total $576,750

We work with partners who are eliminating systemic barriers to access by thinking innovatively, leveraging technology, and responding to community defined needs
Innovation Pie chart
Credit Union for kids

Credit Union for Kids

As First Tech celebrates over 35 years of Credit Unions for Kids, we are thrilled to report that our employees, members, community and partners have continued to show support, despite unprecedented times. Through their generosity, more than $720,000 was raised for six children’s hospital partners to advance innovative care for patients and cover patient costs for uncompensated care.

  • OHSU Doernbecher Children’s Hospital 
  • UC Davis Children’s Hospital
  • UCSF Benioff Children’s Hospital - Oakland
  • Seattle Children’s Hospital 
  • Children’s Hospital Colorado
  • PeaceHealth Sacred Heart Children's Hospital - Riverbend

A Message from Greg: Thank You for Your Membership

In 2022, we will continue to deliver the product and service experiences that our members have come to expect and appreciate from us, placing our members at the center of all that we do. We remain confident in the long-term future of First Tech that through safe and sound business practices, and our indomitable spirit, we will continue to shine and grow stronger than ever on our journey to become America’s most admired credit union. We are grateful to have you as part of our family. The best is yet to come!
First Tech CEO Greg Mitchell