We put our time, money, passion, experience, smarts, elbow grease, and whatever else we can muster up to work for you. Download our Annual Report to learn more about our collective impact in 2020.
Last year we originated $5.06 billion in new loans through personal, auto loans, credit cards and student loan debt.
Of course, we also helped 24,412 members secure new or used vehicles so they can live, get to work and play the way they want to.
We helped 7,545 members find and fund the perfect place to call home - whether it was their first home, next home or even building the house of their dreams.
We retained our ranking as the nation's largest credit union financial advisory business through Addison Avenue Investment Services with $358,248,696 in new investments.
We protected 15,187 member households and things most important to them and their loved ones through our independent insurance agency, First Tech Insurance Services.
In 2020, we welcomed 83,990 new members into the First Tech Family.
New website stats
When Marketing & IT set out to redesign the new Digital Experience Center (DXC), they took on the ambitious goal of improving how our members engage with First Tech through our website. That included the creation of more than 400 new pages, improved security measures and an abundance of new content all packaged in a user-friendly and mobile-friendly design. All the hard work has paid off. Following launch, our teams saw fast improvements across the site—including a 21% improvement in page load time and increases of over 300% in application inquiries for home loans and student loans. The new design also bumped First Tech’s ADA Compliance score to 97%—a 37% percent increase from the previous score. Ultimately, the DXC and Marketing teams made these changes happen to improve the quality of life for everyone supporting the DXC, and greatly improve the experience for our members.
Built by members, for our members.
Bank from your desktop with Online Banking or use Mobile Banking though our app, your tablet or a mobile web browser.
Our community focus
People helping people.
First Tech's annual employee giving match provides employees the opportunity to increase their giving, dollar for dollar throughout the year to maximize their impact to organizations they care about.
The Volunteer Grant program recognizes our employee champions and empowers them to deepen their giving efforts through $250 grants that can be leveraged to qualifying nonprofit organizations of their choice.
Another great year of service.
Giving back is part of who we are at First Tech. Our team members truly understand the importance of donating their time and dollars to organizations making a difference.
77% Employee Participation
Partner Spotlight: Free Geek
First Tech is proud to partner with Free Geek, and support their work bridging the digital divide for families around the Portland area. With the quick shift to distance learning in spring 2020, many families found themselves without access to the internet or devices to support their child’s learning. The TechNOW campaign—a collaborative effort between Free Geek, Intel and First Tech—helped collect unused tech devices across the Portland Metro area to support hundreds of families and students in need.
We focus on providing access to equitable educational opportunities for youth in our communities, ensuring that every student has the support they need to succeed today and lead tomorrow.
Supporting our future leaders means keeping them healthy and leveraging technology, research and innovation to fuel breakthroughs in medical treatments and cures.
We support innovative solutions to our communities' most pressing needs-removing access barriers and ensuring children and families have the food, shelter and safety they need to learn, grow and thrive.
Credit Union for Kids
More than thirty years ago, First Tech helped found Credit Unions for Kids, a national movement benefiting children and families served at Children's Miracle Network Hospitals:
• OHSU Doernbecher Children's Hospital $229,818
• Seattle Children's Hospital $50,000
• UCSF Benioff Children's Hospital $60,000
• UC Davis Children's Hospital $103,000
• Colorado Children's Hospital $10,000
• PeaceHealth Sacred Heart Medical Center - Riverbend $10,000
A Message from Greg:Thank You for YourMembership
We will work to be steadfast, committed allies for our community of members, and we continue to strive to be America's most admired credit union. As always, I'd like to thank you for your membership, and for being a vital part of our family.