Order a new debit card (damaged) on mobile

We understand, accidents happen. Thankfully, ordering a new debit card is a quick and simple process through our mobile banking platform. Follow the steps below to get started and order a new card today.

If you are on a desktop platform, checkout our how-to guide to get started ordering a new debit card (damaged) through online banking.

Step 1

Open the First Tech mobile banking app (click here to get the app)

Step 1 of 10

Step 2

Tap on "... More" on bottom menu bar.

Step 2 of 10

Step 3

Tap on the "Manage Cards" category.

Step 3 of 10

Step 4

Tap on the "Manage Cards" item.

Step 4 of 10

Step 5

Tap on the debit or credit card you need to replace.

Step 5 of 10

Step 6

Tap on "Replace Card".

Step 6 of 10

Step 7

Confirm the information put into the Details, Shipping Address, and Shipping Method fields, tapping Save after completing each screen.

Step 7 of 10

Step 8

Accept the agreement in Replace Card Information.

Step 8 of 10

Step 9

Tap Submit to send your request for a replacement card.

Step 9 of 10

Step 10

Tap the eye icon to view your digital card and start spending instantly!

Step 10 of 10