Order a new debit card (damaged) on mobile

We understand, accidents happen. Thankfully, ordering a new debit card is a quick and simple process through our mobile banking platform. Follow the steps below to get started and order a new card today.

If you are on a desktop platform, checkout our how-to guide to get started ordering a new debit card (damaged) through online banking.

Step 1

Open the First Tech mobile banking app (click here to get the app)

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Step 2

Tap on "... More" on bottom menu bar.

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Step 3

Tap on the "Manage Cards" category.

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Step 4

Tap on the "Manage Cards" item.

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Step 5

Tap on the debit or credit card you need to replace.

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Step 6

Tap on "Replace Card".

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Step 7

Confirm the information put into the Details, Shipping Address, and Shipping Method fields, tapping Save after completing each screen.

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Step 8

Accept the agreement in Replace Card Information.

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Step 9

Tap Submit to send your request for a replacement card.

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