Order a new debit card damaged on desktop

How to order a new debit card (damaged) on desktop

We understand, accidents happen. Thankfully, ordering a new debit card is a quick and simple process through our Online Banking platform. Follow the steps below to get started and order a new card today.

If you are on a mobile device, checkout our how-to guide to get started ordering a new debit card (damaged) through Mobile Banking.

Step 1

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Step 2

Select ‘Manage Cards’.

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Step 3

Select 'Replace Card'.

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Step 4

Select ‘My card was damaged’ as the reason for a replacement card.

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Step 5

Select an address to send the replacement card to and the shipping method.

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Step 6

Acknowledge the replace card information for damaged cards and click ‘Submit’.

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