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Online Banking

Protecting your good name

Most people don’t even know when their identity has been stolen.

Identity & Credit Theft Solutions Program

First Tech Federal Credit Union is committed to protecting your good name. That’s why we’ve partnered with CyberScout® to proactively manage your risk of becoming a victim of identity or credit theft, by offering monitoring services through the three nationwide credit reporting companies, Experian, Equifax and Transunion. This program also provides comprehensive resources and solutions for resolving most types of identity or credit theft compromises. 

Identity theft is a growing problem

15+ million

identity theft victims annually"2017 Identity Fraud: Securing the Connected Life," Javelin Strategy & Research.

554 million

records compromised in the first half of 2016"Breach Level Index," Gemalto, 2016.

1 in 3

data breach victims experience fraud"2017 Identity Fraud: Securing the Connected Life," Javelin Strategy & Research.

Every 2 seconds

there is a new victim

FraudScout Silver

Product Details

ID Theft Silver Medallion Icon

 

Single-Bureau daily monitoring through Experian

  • Annual Credit Report
  • Annual Credit Score

 

Email and/or text alerts for credit changes

$25K Expense Reimbursement Insurance

Life Stage Event Services

Monitoring Service Definitions

 

 

$45/Annual or $4.75/Month Price per person

FraudScout Gold 

Product Details

ID Theft Medallion Gold Icon

Triple-Bureau daily monitoring through Experian, Equifax and TransUnion

  • Annual Credit Report
  • Annual Credit Score

Change of Address Report & Monitoring

Social Security Trace Report & Monitoring

Court Records Report & Monitoring

 

Email and/or text alerts for credit changes

$25K Expense Reimbursement Insurance

Life Stage Event Services

Monitoring Service Definitions

 

 

 

$75/Annual or $7.75/Month Price per person

FraudScout Platinum

Product Details

ID Theft Platinum Medallion Icon

Triple-Bureau daily monitoring through Experian, Equifax and TransUnion. 

  • Annual Credit Report
  • Annual Credit Score 

Cyber Monitoring

  • Bank Accounts
  • Medical/Insurance Records

Change of Address Report & Monitoring

Social Security Trace Report & Monitoring

Court Records Report & Monitoring

Sex Offender Registry & Monitoring

Payday Loan Report & Monitoring Services

Email and/or text alerts for credit changes

$25K Expense Reimbursement Insurance

Life Stage Event Services

Monitoring Service Definitions

 

 

$95/Annual or $9.75/Month Price per person

Cancellation and Refund Policy

Annual Billing

If you cancel within:

  • 30 days of enrollment, you'll receive a 75% refund
  • 60 days of enrollment, you’ll receive a 50% refund
  • 90 days of enrollment, you’ll receive a 25% refund
  • After 90 days, no refund will be available.

Note: We bill a renewal fee on the anniversary date of purchase unless your subscription is cancelled on or before 30 days of the anniversary date.

Monthly Billing

  • All collected fees are non-refundable.
  • If your request is made at least 48 hours before your next credit card billing date, the next monthly fee will be cancelled along with the subscription of services.
  • If your request is made within 48 hours of your next credit card billing date, your credit card will be charged for the next month and subscription of services will be cancelled. The fee for the month after next and all other subsequent months will be cancelled.

To cancel your service, you must call CyberScout Customer Service at 877.432.7463 and request a cancellation of service and/or a refund.

Already enrolled? Login to your account. If you’ve experienced an identity or credit theft compromise or believe you’ve been put at risk and need assistance, please call CyberScout® at 877.432.7463.

Insurance Products

 

 

Insurance products and services offered through Addison Avenue Financial Partners, LLC, d/b/a First Tech Insurance Services, a wholly-owned subsidiary of First Technology Federal Credit Union.