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First Tech Routing #321180379

Insurance Frequently Asked Questions

We’re here to make insurance simple and accessible—because protecting what matters most should be easy.

While some of our trusted insurance carriers offer limited online access through their own websites, First Tech Insurance Services manages all policies in-house to ensure personalized support and service.

Need help with your policy?

Our dedicated insurance team is ready to assist you with:

  • Policy details and updates
  • Coverage questions
  • Claims support
  • Billing and payment options

Email: insure@firsttechfed.com
Call: 855.744.8585

Pro Tip:

For the most accurate and up-to-date information, reach out directly to our service team. We’ll guide you through your options and help you make confident coverage decisions.

Helpful Resources

Absolutely! We offer automatic electronic payments—it's the most popular and convenient way to pay your premiums. Setting it up means one less thing to worry about each month, and it helps ensure your coverage stays active without interruption.

To get started, simply login and manage your account.

Why Members Love It:

  • Convenient – No checks, no stamps, no missed payments.
  • Reliable – Payments are made on time, every time.
  • Secure – Electronic payments are encrypted and protected.

Helpful Resources:

No membership? No problem.
You don’t need to be a First Tech member to explore insurance options or request a policy review through First Tech Insurance Services. We welcome everyone to discover coverage that fits their life.

That said, becoming a member unlocks even more benefits—from competitive rates to personalized financial solutions designed to help you reach your dreams. It’s a smart move if you're looking for more than just insurance.

What You Can Do Without Membership:

  • Get a free insurance review
  • Compare quotes from top carriers
  • Purchase coverage that meets your needs

Why Consider Membership?

  • Access exclusive member-only products and services
  • Enjoy personalized support from our financial experts
  • Be part of a credit union that’s dynamic, engaged, and genuinely focused on your goals

 

Helpful Resources:

Yes—we’ve got your business covered.
First Tech Insurance Services offers a range of commercial insurance options tailored to your unique business needs. Whether you're a startup, a growing enterprise, or an established company, we’re here to help protect what you’ve built.

To find the right coverage, reach out to our team. We’ll take the time to understand your business and recommend solutions that fit.

 Email: insure@firsttechfed.com
 Call: 855.744.8585

Types of Coverage May Include:

  • General liability
  • Property insurance
  • Commercial auto
  • Workers’ compensation
  • Professional liability
  • Cyber liability

Coverage availability may vary based on carrier and business type.

 

Helpful Resources:

We’ve Got You Covered — Anytime, Anywhere

Managing your insurance account is simple and secure. Whether you need a new ID card or want to update your policy, just log in and take control.

Quick Access to Essential Services:

  • View ID Cards – Instantly access your insurance ID cards
  • Request Changes – Easily update your policy details
  • Make Payments – Pay your premiums quickly and securely
  • Get Certificates – Download proof of insurance whenever you need it

Helpful Resources:

Enrolling is simple—and tailored to your needs.
First Tech partners with trusted providers to offer a variety of insurance options, including accidental death & dismemberment (AD&D), dental, long-term care, pet insurance, and more. Coverage availability may vary by location and provider.

To explore your options and enroll, visit our Insurance Services page to see what’s available in your area. From there, you can compare plans, get quotes, and start your enrollment process.

Coverage Options May Include:

  • AD&D Insurance – Financial protection in case of serious injury or loss of life.
  • Dental Insurance – Coverage for routine care and major dental procedures.
  • Long-Term Care Insurance – Support for extended care needs.
  • Pet Insurance – Peace of mind for your furry family members.

Helpful Resources:

We’re here to help make it easy.
To file a claim, please contact your insurance carrier directly. They’ll guide you through the process and let you know what documents or details are needed. 

 

Our partners will work hard to make your claims experience as smooth, easy and stress-free as possible.

 

What You’ll Typically Need:

  • Your policy number
  • A description of the incident
  • Supporting documentation (e.g., photos, receipts, police reports)

Helpful Resources:

 

Need help with your insurance policy? We’re here for you.
Whether you have questions about coverage, need to make changes, or just want to talk through your options, our in-house service team is ready to assist.

The First Tech Insurance Services Team is proud to provide a new and updated experience for members and policy holders.

Our new policy portal is now available for policy self-service and lots of other useful tools.

It is easier than ever to connect with a licensed insurance representative who can provide personalized support and help you make informed decisions.

Helpful Resources:

Need help with your insurance policy? We’re here for you.
Whether you have questions about coverage, need to make changes, or just want to talk through your options, our in-house service team is ready to assist.

The First Tech Insurance Services Team is proud to provide a new and updated experience for members and policy holders.

Our new policy portal is now available for policy self-service and lots of other useful tools.

It is easier than ever to connect with a licensed insurance representative who can provide personalized support and help you make informed decisions.

Helpful Resources:

Need help with your insurance policy? We’re here for you.
Whether you have questions about coverage, need to make changes, or just want to talk through your options, our in-house service team is ready to assist.

The First Tech Insurance Services Team is proud to provide a new and updated experience for members and policy holders.

Our new policy portal is now available for policy self-service and lots of other useful tools.

It is easier than ever to connect with a licensed insurance representative who can provide personalized support and help you make informed decisions.

 

Helpful Resources:

Getting a quote is quick, easy, and tailored to you.
First Tech Insurance Services partners with top-rated carriers offer competitive auto and home insurance options. To explore coverage and get a personalized quote, visit our Insurance Services page and select the program available in your area.

If you have questions or need help choosing the right coverage, our licensed agents are here to support you every step of the way.

Helpful Resources:

Boat insurance helps protect your watercraft—and your peace of mind.
Like auto insurance, boat insurance provides financial protection if your vessel is damaged, stolen, or involved in an accident. If you experience a covered loss, you’ll typically pay a deductible, and your insurer will cover the remaining costs up to your policy limits.

What Boat Insurance May Cover:

  • Physical Damage – Protection for your boat, trailer, motor, and onboard equipment (like safety gear and electronics).
  • Liability Coverage – Helps pay for damages or injuries you cause to others or their property while operating your boat.
  • Medical Payments – Covers medical expenses for you and your passengers after an accident.
  • Uninsured Boater – Provides coverage if you're hit by someone without insurance.
  • Towing & Assistance – Optional coverage for emergency services on the water.

Coverage options and availability may vary by provider and location.

Helpful Resources:

It depends—but it’s often a smart move.
Most states in the U.S. don’t require boat insurance by law. However, there are situations where coverage may be required:

  • Lenders may require insurance if you’re financing your boat.
  • Marinas often require proof of insurance if you’re docking or storing your boat on their property.

Even if it’s not required, boat insurance can help protect you from costly out-of-pocket expenses due to accidents, damage, or liability. Coverage options typically include:

  • Liability – Covers damage or injury you cause to others.
  • Collision – Helps pay for repairs if your boat is damaged in an accident.
  • Uninsured Boater – Protects you if another boater causes damage and doesn’t have insurance.

Helpful Resources:

Remote, reliable, and ready to help.
You don’t need to meet in person to get expert support. Most of our insurance services are handled remotely—making it easy and convenient for you to get the help you need from wherever you are.

To connect with a licensed insurance agent:

We’ll work with you by phone or email to answer questions, review coverage, and help you make informed decisions—no office visit required.

Helpful Resources:

It depends on your needs—but awareness is always essential.
Identity theft insurance can offer peace of mind, especially if you feel at higher risk or want help recovering from fraud. These services typically focus on:

  • Monitoring your accounts and personal information
  • Restoring your identity if it’s compromised
  • Covering certain out-of-pocket costs related to recovery

That said, many monitoring tasks—like checking your credit reports—can be done for free if you’re proactive.

Smart Steps You Can Take Today:

If you're considering coverage, our team at First Tech Insurance Services can help you explore your options and decide what’s right for you.

Helpful Resources:

 

 

It depends on your RV type and how you use it.
If your RV is self-propelled (like a motorhome), insurance is typically required—especially liability coverage, which helps protect you if you cause damage or injury while driving. Additional coverage like collision and comprehensive is highly recommended to protect your investment.

If your RV is a towable trailer, it’s usually covered under the liability portion of the towing vehicle’s policy. However, you may want to explore additional coverage for the trailer itself and its contents.

Some RV owners also choose to add an umbrella policy for extra liability protection, especially if they travel frequently or host guests.

Common RV Insurance Options:

  • Liability Coverage – Required for drivable RVs
  • Collision Coverage – Helps pay for damage from accidents
  • Comprehensive Coverage – Covers theft, vandalism, and natural disasters
  • Personal Belongings Protection – Covers items inside your RV
  • Roadside Assistance – Optional, but helpful for breakdowns
  • Umbrella Policy – Adds extra liability protection

Helpful Resources:

Credit Union-Owned Independent Insurance Agency

Proudly serving residents of Arizona, California, Colorado, Georgia, Idaho, North Carolina, Nevada, New Mexico, North Dakota, Oregon, Tennessee, Texas, Utah, Washington, and Wyoming.

We are a full-service independent insurance agency owned by a credit union, offering personalized coverage options to meet your unique needs. Our offerings include:

  • Auto Insurance
  • Homeowners Insurance
  • Renters Insurance
  • Recreational Vehicle Insurance
  • Boat Insurance
  • Life Insurance
  • Home Warranty
  • Pet Insurance

We partner with multiple top-rated carriers to provide competitive rates and reliable protection. Our team is committed to educating members about their insurance choices, empowering them to make informed decisions.

Note: Members residing outside of the listed states can explore Travelers Auto & Home Insurance under our Additional Protection Products.

Whether you’re looking for a quote, need help with a claim, or have questions about your coverage, our licensed agents are ready to assist you—no office visit required.

Helpful Resources:

Homeowner’s insurance helps protect what matters most. A standard homeowner’s policy typically includes coverage for:

  • Dwelling & Structures – Covers damage to your home and attached structures (like garages or decks).
  • Personal Property – Protects belongings such as furniture, electronics, and clothing.
  • Liability Protection – Helps cover legal costs if someone is injured on your property.
  • Loss of Use – Pays for temporary living expenses if your home becomes uninhabitable due to a covered event.
  • Medical Payments – Covers minor medical expenses for guests injured on your property, regardless of fault.

Covered Events Often Include:

  • Fire or lightning
  • Wind or hail
  • Freezing of plumbing systems
  • Theft or vandalism
  • Damage from vehicles or explosions

Note: Coverage may vary by provider and location. Flood and earthquake insurance typically require separate policies.

Helpful Resources:

Identity theft protection services are designed to help you detect suspicious activity and recover if your identity is compromised. While they can’t prevent identity theft, they can make it easier to respond quickly and minimize damage.

What’s Typically Included:

  • Monitoring Services
    • Credit report activity
    • Change-of-address alerts
    • Court and criminal records
    • Public records and Social Security number usage
    • Dark web surveillance
  • Recovery Support
    • Dedicated specialists to help restore your identity
    • Assistance with paperwork and dispute resolution
  • Identity Theft Insurance
    • May reimburse certain out-of-pocket expenses related to recovery (e.g., legal fees, lost wages, mailing costs)
    • Coverage limits and exclusions vary—always review the policy details

Good to Know:

You can monitor your credit for free at AnnualCreditReport.com, and the FTC’s IdentityTheft.gov offers free tools and guidance if you become a victim.

Helpful Resources:

Coverage that fits your life—wherever it takes you.
First Tech Insurance Services offers a wide range of insurance products to help protect what matters most. Whether you're on the road, at home, or planning for the future, we’ve got you covered.

Available Insurance Products:

  • Auto Insurance – Protection for your vehicle and liability on the road
  • Homeowners Insurance – Coverage for your home, belongings, and liability
  • Renters Insurance – Safeguards your personal property and provides liability protection
  • Dwelling Insurance – For non-owner-occupied properties like rentals or vacation homes
  • Boat Insurance – Covers watercraft and related liability
  • Recreational Vehicle (RV) Insurance – For motorhomes, travel trailers, and campers
  • Motorhome & Travel Trailer Insurance – Specialized coverage for mobile living
  • Umbrella Insurance – Extra liability protection beyond standard policies
  • Life Insurance – Financial security for your loved ones
  • Business Insurance – Tailored coverage for small and medium-sized businesses

Availability may vary by state. We currently serve members in California, Colorado, Idaho, Oregon, and Washington.

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