The power of your voice
You’re one of a kind, and so is your voice. Instead of waiting for agents and answering security questions, enrolling in Voice ID gives you immediate, secure access to account information, every time you call. Enroll by calling us at 855.855.8805 Monday–Friday from 6am–6pm PT.
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If you’ve enrolled in Voice ID, you can access a wealth of information about First Tech and your accounts without having to wait for a representative. We’re always adding to the service features of our Voice ID system, so be sure to check in periodically or just give us a call at 855.855.8805 and try it out.
- Make a payment on a First Tech loan – say “loan payment”
- Check transactions on your First Tech credit card – say “recent account activity”
- Transfer funds between First Tech accounts – say “transfer”
- Check balances of any First Tech account – say “account balance”
- Get information about First Tech, including routing number and mailing addresses – say “routing number” or “address”
Security of Voice ID
Your voice ID is stored securely by First Tech as an algorithm used to access your accounts with us.
How to delete voice print
If you choose not to use your voice as your password, please call 855.855.8805 and any agent can assist you.