2025 Year in Review
Explore the report: Real voices and outcomes from across our organization and communities.
A message from President & CEO, Shruti Miyashiro: Building a Shared Future
As we look ahead, our new vision guides everything we’re creating together: “Setting a new standard in people‑first solutions.” This vision isn’t just aspirational; it reflects who we are at our core. It calls us to raise the bar for what a member‑centric financial institution can be: more personalized, more intuitive, and more attuned to the ways people live, work, and plan for the future.Our teams are already working to bring this vision to life. This includes strengthening our technology foundation, aligning products and services, and designing member‑friendly updates that we will communicate clearly and well in advance.
On behalf of the entire team of our newly combined First Tech, thank you. Thank you for your trust and your continued engagement as we take this next step as one unified credit union. We’re honored to serve you, and we’re excited for what the future holds.
Noteworthy achievements from 2025
Combined results for the First Tech and DCU Divisions:
First Tech members voted in favor of the proposed merger with Digital Federal Credit Union (DCU), affirming a shared belief in what we can achieve together.
Reached $28 billion in total assets as the 6th largest credit union in the country.
Lending totaled $22.6 billion to help members build stronger financial futures.
Regulatory capital totaled $2.96 billion, ensuring we remain safe and sound to support our members and future growth.
With more than 2,000,000 members worldwide, our growing field of membership reflects the trust they place in First Tech to help them navigate every state of their financial journey.
Continued to be a safe harbor for member savings, with $24 billion in total deposits.
Through our network of 54 branches, we delivered personalized financial services to the communities we serve.
Provided more than half a million phone and eSupport interactions to help members whenever and wherever they need us.
Contributed more than $5.8 million to over 300 nonprofit organizations.
Awarded members with $210,000 in academic scholarships to help offset the rising cost of post-secondary education.
The Value Behind the Credit Union Difference
Everything we do is centered on serving our members and the communities across our footprint. Because credit unions are not for profit, we can stay true to our purpose of people helping people. This structure allows us to focus on delivering real value in every decision we make.
We’re committed to helping ensure credit unions remain strong for generations to come. Thank you for supporting the credit union movement and the communities we serve.
Our Approach to Community Funding
Growing Connection & Engagement
In 2025, we continued to invest in a workplace where people feel they belong and can bring their authentic selves to work. Guided by our culture of Belonging and Engagement, we strengthened connections, amplified employee voices, and created opportunities for growth within our organization and the communities we serve. To help foster connections, we introduced various new Inclusion Networks, also known as Employee Resource Groups, including a Hispanic/Latinx Inclusion Network and Veterans Inclusion Network. As we closed the year with our merger, we strengthened our foundation for the future–ready to make 2026 our most connected and engaged year yet.