Zelle is nationwide.Zelle is a fast, safe and easy way to send and receive money directly between almost any bank account in the U.S., typically within minutes*. With just an email address or U.S. mobile phone number, you can send and receive money with people you trust, regardless of where they bankMust have a bank account in the U.S. to use Zelle..
Zelle is easy.
Zelle is secure.When you use Zelle within the First Tech app, your information is protected with the same technology we use to keep your First Tech account safe.
How Zelle works
What is Zelle?
Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutesTransactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle..With just an email address or U.S mobile phone number, you can now quickly, safely, and easily send money to people you trust, regardless of where they bank.Must have a bank account in the U.S. to use Zelle.
Who can I send money to with Zelle?
You can send money to friends, family and others you trustMust have a bank account in the U.S. to use Zelle.. Since money is sent directly from your bank account to another person’s bank account within minutesTransactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle., it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile phone number.
How do I use Zelle?You can send, request, or receive money with Zelle. To get started, log into your First Tech mobile banking app and select “Send Money with Zelle®”. Following the prompts, enter the information requested, accept the terms and conditions, and you’re ready to start sending and receiving with Zelle.
To send money using Zelle, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutesTransactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle..
To request money using Zelle, choose “Request,” select the individual(s) from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”. In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.
To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.
Are there any fees to send money using Zelle?
First Tech does not charge any fees to use Zelle. Your recipient will not be charged a fee to receive money with Zelle.
How do I get started?
It’s easy — Zelle is already available within the First Tech mobile app! Check our app for both iOS and Android and follow a few simple steps to enroll with Zelle today.
Can I use Zelle internationally?
In order to use Zelle, the sender and recipient’s bank accounts must be based in the U.S.
Can I cancel a payment?You can only cancel a payment if the recipient hasn’t yet enrolled with Zelle. If the payment is still pending, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If your recipient has already enrolled with Zelle, the money is sent directly to your recipient’s bank account and cannot be canceled.
If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please call us at 855.855.8805 so we can help you!
How long does it take to receive money with Zelle?
Will the person I send money to be notified?
Yes! They will receive a notification via email or text message.
Is my information secure?
Keeping your money and information safe is a top priority for First Tech, and when you use Zelle within our mobile app, your information is protected with the same technology we use to keep your bank account safe.
I already enrolled with my email address or U.S. mobile phone number with Zelle at a different financial institution. How can I use Zelle with my First Tech account?You will need to contact the other financial institution where you are enrolled, and they can unenroll your U.S. mobile phone number or email address. Then, you'll be able to enroll with Zelle using your First Tech account.
I’m unsure about using Zelle to pay someone I don’t know. What should I do?If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle for these types of transactions.
These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk). Neither First Tech nor Zelle offers a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.