Protecting your good name.

Most people don’t even know when their identity has been stolen.

 

A couple using a tablet

Identity & credit theft solutions.

First Tech is committed to protecting your good name. Did you know if you are a MasterCard® holder you’re eligible for free identity theft and single bureau credit monitoring? If you’re looking for an enhanced program, we’ve partnered with CyberScout® to offer the FraudScout Gold and Platinum packages that include triple bureau credit monitoring (Experian, Equifax and Transunion) and identity theft monitoring services. Both programs are designed to proactively manage your risk of becoming a victim of identity or credit theft. They also provide comprehensive resources and solutions for resolving most types of compromises.

Protection features.

 

Mastercard

FraudScout Gold

FraudScout Platinum

Credit Monitoring

(Transunion)

Credit Monitoring, Report & Score

(Equifax, Experian & Transunion)

 

Identity Monitoring

  1. Address Change
  2. Court Record Monitoring
  3. Social Security Trace Monitoring
  4. Dark Web/Cyber Monitoring
  5. Pay Day Loan Monitoring
  6. Sex Offender Registry Monitoring

 

 

 

 

 

 

 

 

 

 

 

Resolution Services

  1. 24/7 Customer Care Support
  2. Police Reports
  3. Affidavits
  4. Fraud Alerts
  5. Credit Freezes
  6. And More

 

 

 

Educational Tools & Resources

Email and/or text alerts

Expense reimbursement Insurance

Charge to member for all services

N/C

$7.75/Month

or

$75/Annual

$9.75/Month

or

$95/Annual

Activate your Mastercard® ID Theft Protection™ benefits included at no additional charge.

If you're a Mastercard holder, you’re eligible to receive identity theft protection services and single bureau credit monitoring at no cost to you. Additional no cost benefits under this program include: fraud alerts, 24/7 access to fraud specialists, expense reimbursement insurance, and coverage for a long list of resolution services such as, break-in recovery, email compromises, social media scams, tax fraud, and more. It’s a great bonus at no additional cost.

Enhanced protection.

FraudScout Gold

Product Details

  • Credit Monitoring - Daily (Experian, Equifax & Transunion)
    - Annual credit report and score through all three bureaus
  • Identity Monitoring - Daily
    - Change of Address
    - Court Records
    - Social Security Trace

Monitoring Service Overview 

Additional Features and Benefits
  • Resolution Services
  • 24/7 Access to Fraud Specialists
  • $25,000 Expense Reimbursement Insurance
  • Email and text alerts

Life Stage Event Services

$75/Annual or $7.75/Month

FraudScout Platinum

Product Details

  • Credit Monitoring - Daily (Experian, Equifax & Transunion)
    - Annual credit report and score through all three bureaus
  • Daily Identity Monitoring - Daily
    - Change of Address
    - Court Records
    - Cyber/Dark Web
    - Payday Loans
    - Sex Offender Registry
    - Social Security Trace

Monitoring Service Overview

Additional Features and Benefits
  • Resolution Services
  • 24/7 Access to Fraud Specialists
  • $25,000 Expense Reimbursement Insurance
  • Email and text alerts

Life Stage Event Services

$95/Annual or $9.75/Month

FraudScout life stage event resolution services.

ID Theft Thief Icon Break-in recovery

Stop thieves in their tracks after a home, auto or boat break-in with assistance from our fraud experts to prevent use of compromised personal data.

First Tech Federal Credit Union Home Disaster Recovery Icon Disaster recovery

Recover following a natural disaster with ID and document replacement, access to financial institutions and communicating with family, friends or providers.

ID Theft Card Lock with First Tech Federal Credit Union Financial fraud

Reach out to us to protect your current and future credit from unauthorized account activity, account takeovers, and financial accounts opened in your name. 

First Tech Federal Credit Union ID Theft Email Icon Email compromise

Thwart, detect and recover from email hacking. Plus, get help managing your identity and privacy in your onIine communications.

ID Theft Tax Icon Tax fraud

Cut through taxing red tape and secure your refund with our expert guidance after crooks steal your social security number and file in your name.

ID Theft PDF Icon And 13 more!

FraudScout cancellation and refund policy.

Annual Billing

If you cancel within:

  • 30 days of enrollment, you'll receive a 75% refund
  • 60 days of enrollment, you’ll receive a 50% refund
  • 90 days of enrollment, you’ll receive a 25% refund
  • After 90 days, no refund will be available.

Note: We bill a renewal fee on the anniversary date of purchase unless your subscription is cancelled on or before 30 days of the anniversary date.

Monthly Billing

  • All collected fees are non-refundable.
  • If your request is made at least 48 hours before your next credit card billing date, the next monthly fee will be cancelled along with the subscription of services.
  • If your request is made within 48 hours of your next credit card billing date, your credit card will be charged for the next month and subscription of services will be cancelled. The fee for the month after next and all other subsequent months will be cancelled.

To cancel your service, you must call CyberScout Customer Service at 877.432.7463 and request a cancellation of service and/or a refund.

Already enrolled? Login to your account. If you’ve experienced an identity or credit theft compromise or believe you’ve been put at risk and need assistance, please call CyberScout® at 877.432.7463.