FAQ’s

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Below you’ll find answers to the most commonly asked questions from our broker partners. If you don’t see what you’re looking for, feel free to reach out to your Account Executive or Partner Support Specialist—we’re here to help.

Getting Started

You can begin by visiting our Become a Partner page to request a broker application packet. Once submitted, our team will work to expedite your approval.

We require a tangible net worth of $50,000. However, exceptions may be made if compensating factors are present.

Once you are approved, you will receive your credentials and may begin submitting loans. Final approval must be in place before funding.

Loan Process & Portal

We use TPO Connect, our broker portal where you can upload documents, track loan status, and communicate with our team.

You can submit loans directly through TPO Connect. Training materials and walkthroughs can be requested through our Training & Education page.

Please contact your Partner Support Specialist or email our support team at partnersupport@firsttechfed.com.

Products & Pricing

We currently offer interest only HELOCs with competitive pricing and flexible guidelines.

Approved brokers can log into TPO Connect to access real-time pricing, or you can view sample guidelines on the Documents & Forms page.

We currently lend in all states except Texas, Alaska, and Hawaii.

Compensation & Fees

First Tech offers a competitive 2% lender-paid compensation on the initial draw amount with no caps.

No broker submission fees are charged. Any borrower-paid fees are disclosed in the loan estimate outlined on the Fee Worksheet.

Important Program Disclosures

Before proceeding, please review the following information:

1. State Availability
Programs are available only in select states. Contact your Account Executive for current eligibility and state-specific restrictions.

2. Performance and Service Levels
Our goal is to provide an efficient process and timely resolutions. Actual turn times, service levels, and documentation requirements may vary by file, borrower profile, program parameters, and investor requirements.

3. Broker Compensation (RESPA §8)
Broker compensation is paid solely for services actually performed, in accordance with RESPA §8 and 12 CFR §1024.14. Compensation is not conditioned on referrals, referral volume, or any agreement to provide settlement service business.

4. Pricing and Qualification
Pricing, program availability, underwriting guidelines, and qualification criteria are subject to investor overlays, credit requirements, and applicable state restrictions. Additional pricing benefits may be available for certain structures or credit tiers; eligibility varies and is not guaranteed.

5. Consent for Communications (TCPA/CAN-SPAM)
By submitting information or proceeding on this site, you consent to be contacted by First Tech Federal Credit Union via phone, email, or text regarding broker partnership opportunities. Message and data rates may apply. You may opt out at any time.