About First Tech

First Tech Federal Credit Union is a not-for-profit, member-owned financial institution with a mission rooted in people, not profit. Founded in 1952, we’ve grown into one of the nation’s premier credit unions, serving over 650,000 members across the United States—many from leading technology and innovation companies.

As a credit union, we focus on delivering value, transparency, and trusted financial guidance—not maximizing shareholder returns. That means we reinvest earnings into better rates, lower fees, and superior service experiences for our members—and by extension, for our brokers and lending partners.

Our Philosophy

At First Tech, we believe that great service isn’t just a feature—it’s the foundation of a successful partnership. That’s why our entire TPO Lending division is built on one simple rule:

We make home equity easy.

Whether you're a broker, loan officer, or processor, our goal is to remove friction, eliminate guesswork, and deliver an experience that’s fast, responsive, and consistent—every single time.

What We Guarantee

• Consistent Turn Times
  We commit to fast and predictable turn times from submission through funding—so you can set expectations confidently with your borrowers.
• Direct Access to Decision Makers
  Our Account Executives and Partner Support Specialists are empowered to help you resolve questions quickly. No call centers. No escalations. Just answers.
• Transparent Communication
  You’ll always know where your loan stands. We keep you informed at every stage and respond promptly to your questions or concerns.
• Streamlined Submissions
  Our portal (TPO Connect) is intuitive and easy to use, and our training ensures you’re up and running from day one. Fewer clicks, fewer delays.
• Proactive Support
  We don’t wait for problems—we work to prevent them. Our experienced team proactively monitors files, flags issues early, and helps you stay on track.

Our Commitment to You

We know that as a broker, your time, reputation, and pipeline matter. That’s why we treat your business like our own. We’re not just a lender—we’re a long-term partner invested in helping you grow.

With First Tech, you can expect more than great rates and strong products. You’ll get a team that shows up, follows through, and delivers results.

Questions or feedback?

Reach out to your Account Executive anytime—we’re here to make home equity easy, every step of the way.