Fraud Alert: Do not share your password or verification number by voice or text with anyone claiming to be First Tech employees. We will never call you and ask you for this information.

Online Banking

Travel Center

Stay connected to your money no matter where your travels take you

Travel Notifications

Travel Notifications

Traveling across the state? Or heading to another country? Give us a heads up so there are no blocks on your travel purchases. During those travel dates, we will keep an eye on your card but won’t deny any transactions coming from your travel location.

Online Banking: Set Up Travel Notifications (PDF)

Mobile App: Set Up Travel Notifications (PDF)

Lock/Unlock Cards

Lock Unlock Cards

Did you misplace your card when traveling? Worried about unauthorized transactions? It takes two clicks to lock your First Tech card and stop future transactions. Found your card two hours later under the car seat? No problem. Unlocking it is just as easy.

Online Banking: Set Up Lock/Unlock Cards (PDF)

Mobile App: Set Up Lock/Unlock Cards (PDF)

Pay Friends and Family on the go

Zelle®Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. is a fast, safe and easy way to send and receive money in minutesTransactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. to the people you trust, all within the First Tech app.

Learn More

ATM and Branch Access

Your travels may take you to the far corners of the country, but you’re likely still near one of our 30,000 CO-OP ATMs or 5,000 CO-OP Shared Branches. First Tech members can complete regular transactions surcharge-free at these ATMs and shared branches.

Find Locations

FAQs

Can I use ATMs in other countries?

You can use any ATM that displays a logo on the back of your card (regardless of location). The financial institution that owns the ATM may charge a fee and/or only withdraw from one account type. For example, if a machine only withdraws from checking accounts, it will deny your request if you only have a savings account.


Is there a fee to use my First Tech debit card internationally?

There's a MasterCard international transaction fee (applies to Debit and ATM transactions outside of the U.S.) that's 1% of the purchase amount. Before you leave, we recommend setting a travel alert on your account to prevent our fraud monitoring system from blocking your card when they notice spending outside of your usual area. This alert can be set by sending a secure message through Online Banking, contacting us at 855.885.8805 or a First Tech location. from online or mobile banking with your travel dates and destination(s).

 

Is there a fee to use my First Tech credit card internationally?

No, First Tech credit cards do not have foreign transaction fees!

 

What kind of credit card should I use for international travel?

Chip and PIN is the most secure type of credit card technology. Instead of a signature being used for identity verification, it requires you to enter a four-digit Personal Identification Number (PIN) that must correspond to information contained in a computer chip embedded within the card. The Chip and PIN authentication method has been a global standard across Europe and Asia for many years which means using your card while traveling overseas will be even more convenient. Authorizing your transactions with a PIN is not new to debit card transactions, but is a new way to authorize payments with a credit card.

 

How do I contact First Tech when I’m abroad?

Our international phone number is 1.503.644.4034. Mastercard related questions should be directed to their international phone numbers which can be found in the Mastercard Guide to Benefits on page 6 of the document.

 

What if I don’t remember my PIN?

If you’re near a First Tech location, feel free to visit and we’ll help you out. Otherwise, give us a call at 855.855.8805 at least 8 business days before your departure so we can mail you a new card and PIN.


I received a call from Falcon Fraud Detection system, what is this?

First Tech is committed to keeping your personal and financial information safe from misuse. To safeguard your debit and credit card transactions, we've partnered with Falcon Fraud Detection to help monitor your transactions and look for unauthorized card use.

 

Does my First Tech credit card provide any travel coverage or protection?

Yes, Mastercard® provides Trip Cancellation and Trip Interruption benefits for purchases made on the card. Worldwide Automatic Travel Accident & Baggage Delay coverage is also offered. See the Mastercard Guide to Benefits to learn more.