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Insurance FAQs

Can I access my insurance policy through the First Tech website?

Some of our carriers offer limited online policy access through their websites, but not all.  Our insurance agency services all policies in-house. For assistance, you can contact our service department at insure@firsttechfed.com or 855.744.8585.

 

Can I make my monthly insurance policy payment electronically?

Yes, automatic payment is offered by all carriers and is the most popular method for premiums.

 

Do I need to be a First Tech member to have my insurance reviewed or to purchase insurance from First Tech Insurance Services?

Membership is currently not a requirement to conduct business with First Tech Insurance Services; however, with all the products and services the credit union offers, we highly recommend membership!

 

Do you offer business insurance coverage?

There are a variety of commercial insurances available depending on the nature of your business. It's best to contact our agency and explain your business needs so we can determine how to best assist you. Please contact us at insure@firsttechfed.com or 855.744.8585.

 

Do you offer extended warranties for vehicles?

Yes, we offer extended warranty products for your vehicle. Please contact us at 855.855.8805 or visit a location near you.

 

How can I obtain a replacement insurance ID card?

Email us at insure@firsttechfed.com, or call 855.744.8585 for assistance.

 

How do I cancel my GAP (Guaranteed Asset Protection) coverage?

Please contact our Insurance Services Department at 855.744.8585 for assistance.

 

How do I enroll in insurance coverage through one of your third party insurance partners (i.e. AD&D, dental, long-term care, pet insurance, etc.)

Please visit our Insurance Services page for the available insurance programs in your area.

 

How do I enroll in Mechanical Breakdown Protection (MBP), GAP (Guaranteed Asset Protection) or DebtSafe (Debt Protection)?

Please visit a location near you or call us at 855.855.8805 for assistance.

 

How do I file a claim on my insurance policy?

If you need to file a claim, please contact your insurance carrier directly. If you have questions prior to filing, please contact us at insure@firsttechfed.com or 855.744.8585 and we'll do our best to assist you.

 

How do I file a claim or cancel coverage for DebtSafe (Debt Protection)?

Please visit your local First Tech branch  or call First Tech's Contact Center at 855.855.8805 for assistance.

 

How do I locate an insurance representative for help with servicing my policy?

Contact our in-house service center at insure@firsttechfed.com or 855.744.8585

 

How do I make changes to my existing insurance policies with First Tech Insurance Services?

Our agents will be happy to help you with any policy updates. For assistance, please contact us at insure@firsttechfed.com or 855.744.8585

 

How do I obtain a copy of my insurance policy?

Contact the insurance administrator or carrier directly to obtain a copy of your policy.

 

How do I obtain a quote for auto or home insurance?

Please visit our Insurance Services page for the available insurance programs in your area. 

 

Is it necessary to meet with an Insurance Agent in person or can we meet via telephone or email?

Much of our business is conducted remotely, so the quickest and easiest way to contact our Insurance agency is through email at insure@firsttech.com or by phone at 855.744.8585.

 

Is there an Insurance Agent in every location?

Our Insurance Agency currently serves members living in California, Colorado, Idaho, Oregon and Washington. Though our agents are based in select locations, most insurance business is conducted remotely, so an agent is just an email or a phone call away. For more information, please contact us at insure@firsttechfed.com or call us at 855.744.8585.

 

What insurance products does the Insurance Agency offer?

We offer a full range of products, including: auto, homeowners, renters, dwelling, boat, recreational vehicle, motorhome, travel trailer, life, umbrella and business insurance. Explore what options are available in your state.

Who should I contact if I have an insurance billing question or need to make a payment?

We encourage you to contact our service department at insure@firsttechfed.com or 855.855.744.8585. You can also reach out to your insurance carrier directly for assistance.