COVID-19 updates and how First Tech is responding.  Learn more >>

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COVID-19 Safety Measures at First Tech

We are monitoring the latest news regarding the spread of the coronavirus (COVID-19), and wanted to provide some information for our members about what measures we are taking to keep our communities safe.

Our branches will remain open where possible, and we will continue to ensure that all of our public areas follow the recommendations from the CDC and guidelines from state and local health authorities. As we adjust to current conditions some branches may be impacted and those will be listed here.

We’ve temporarily suspended service for CO-OP guests visiting the following First Tech branches until further notice. We apologize for the inconvenience and hope to resume service soon.

Branch name



Cupertino Cupertino, CA Temporarily closed
Roseville On-Site HPE Roseville, CA Temporarily closed
Colorado Springs On-Site Agilent Colorado Springs, CO Temporarily closed
Englewood On-Site Jacobs Englewood, CO Temporarily closed
Alpharetta On-Site HPE Alpharetta, GA Temporarily closed

Ronler Acres 1

Hillsboro, OR

Temporarily closed

Ronler Acres 4

Hillsboro, OR

Temporarily closed

Lloyd District Portland, OR Temporarily closed
Wilsonville Willsonville, OR  Temporarily closed
Puerto Rico On-Site HPE/HP Inc. Aguadilla, Puerto Rico Temporarily closed
Houston On-Site HPE Houston, TX Temporarily closed
Bellevue City Center Bellevue, WA Temporarily closed
Rose Hill Kirkland, WA Temporarily closed
Studios West Redmond, WA Temporarily closed
South Lake Union Seattle, WA Temporarily closed
Vancouver Vancouver, WA Temporarily closed

Last updated 2:00pm PT on 4.1.20

Digital Access
As a reminder, at First Tech we offer banking solutions to meet your needs whenever, wherever and however you feel most comfortable. Pay bills, transfer money, pay people you know, monitor your account activities and more with online banking or our mobile app.  

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Related Scams and Fraud
You're probably doing a lot of clicking, scrolling and swiping to stay updated about the situation surrounding coronavirus and COVID-19. As you check emails and browse social, please remember to keep your financial and personal information secure. That means being extra careful about opening links, attachments, or requests for information from anyone claiming to represent First Tech--or agencies like the World Health Organization or Center for Disease Control. There are scammers trying to take advantage of this situation to gain access to your data.

First Tech will never call, message or email you to request any of your personal information. Be careful with any urgent messages that want you to follow a link or provide your personal information, and always double check the source before sharing your information. For more ways to keep your data safe, check out our Fraud Center.

First Tech Financial Care
First Tech offers a special Emergency Assistance Program to aid members that are experiencing financial hardship. Each situation is unique, so we’ll work directly with you to develop a plan that fits your life. We want you to know you’re supported, no matter what life throws your way. Additionally, we provide educational tools to help you make the most of your resources. For this and more please visit the Financial Care page

Additional Precautions
We encourage our members to follow these protective measures provided by the CDC on prevention and treatment for the 2019 novel coronavirus:

  • Wash your hands regularly with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask. CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19. Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

First Tech is continuing to monitor this situation closely, and we will keep you informed of any developments.