Online Banking

Online Service Enhancements

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  • Latest Update for Online and Mobile Banking 03.2018
    • In addition to adding the “e-Docs” widget, you can now navigate to the e-Docs page in Online Banking by clicking on a new “eDocuments” button added to the “Accounts” page.
    • Mobile app users will now receive a session expiration notification on their iOS device after the app detects inactivity for 10 minutes.
    • We have revamped the designs of our widgets, font size, colors and icons to ensure consistency and make our digital banking platforms more accessible. These subtle visual enhancements will not impact any banking functionality.
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  • Latest update for Online and Mobile Banking 02.2018
    • We have made some changes to the e-Docs/e-Statements section that will make it easier to view and access your e-Statements, Notices, and Tax forms. To view the changes, log into Online Banking and click the e-Docs badge on the left.

      Note: In the event that you already have five widgets on the left-hand side, you can follow this step-by-step guide to re-order your Online Banking view to have the e-Docs widget show up as one of your five favorites.

      To learn more about how to receive statements electronically click here.
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  • Latest update for Online and Mobile Banking 01.2018
    • The login process for Online and Mobile Banking is more efficient. We have consolidated the username and password entry fields to appear on the same page. If you prefer to have another layer of account protection, we recommend you activate Two-Factor Authentication in Settings within the mobile app.
    • For iOS users, you can now add a First Tech mobile app's Balance Peek widget to your device's desktop to monitor your spending at any time without having to log into the app.
    • You can now use Push Notifications to alert you of account activities. You can choose this delivery method and turn it on in your First Tech mobile app under "Settings." 
  • Known Issues
  • To see a list of the issues we’re currently aware of and working to correct, check our Known Issues page.