Our branches in Puerto Rico are closed due to hurricane Maria. We will update when new information is available.

Online Banking

How to sign up for Mobile Banking

  1. Download the First Tech Federal Credit Union app
  2. Once it is installed, open the app and then click on “Sign up now”
  3. Confirm your identity by entering your Date Of Birth, Social Security Number, and the PIN that you should have received in your email when you first became a First Tech member; alternately, you can contact us at 855.855.8805 and ask for your PIN

Note: Your PIN  will be a six-digit code that is unique to First Tech; it is different than a debit or credit card PIN.

If you are an Online Banking user, you are automatically enrolled in Mobile Banking. Just simply download the app. 

 

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e-Deposit

Image showing e-Deposit process for scanning a check

No matter where you are, our e-DepositTo be eligible for Mobile Banking, you must be:

- A member of First Tech
- Enrolled in Online Banking
- 18 years or older
- A member in good standing (no fraud or charge-offs)

In addition, you must have agreed to the Mobile E-Deposit Capture Agreement. If you don't see the e-Deposit option within Online Banking, please give us a call at 855-855-8805 for assistance.
solution lets you deposit checks right from your phone. To deposit a check, simply sign the back of your check, let the app detect the best images of the check, and click submit.

An alert will be sent to your email notifying you when your check has been received and deposited. Once deposited, we recommend you keep your check in a safe place for 60 days.

Transfers

Transfer money between accounts within First Tech or to external accounts. After a quick set up, moving money will be easy.

Please allow 2 to 3 business days for external transfers. Your first transfer will require “Trial Transfers” for security purposes. 

Dividend Rewards Checking

Rate

If you are signed up for our Dividend Rewards checking account, you can review the requirements for earning your rewards.  

What are the benefits of our Checking accounts?

Interested in learning more about Dividend Reward Checking?

 
Learn More

Want to see if you’ve qualified for the month?

Check out our widget to help you keep track your progress. 

Download the step-by-step guide to add a widget.

Message Center

Message Center Image
The Message Center is one of the best and quickest ways to contact your First Tech representatives. Our representatives are available 7 days a week to respond to your secure messages.

Common questions about mobile

How secure is the app?

We use industry-leading security protection technology that constantly evaluates and updates our system to protect your financial information. These technologies include: 

SSL: Secure Sockets Layer ensures that your connection and information are secure from outside inspection.

Encryption: We use 128-bit encryption to make your information unreadable as it passes over the Internet.

Automatic Signout: Online Banking automatically signs you out of a session if you are inactive for a predefined time (usually 10 minutes).

How does e-Deposit work with our app?

It's now easier than ever to use e-Deposit. Instead of having to take a photo with your camera, you can now let the app detect the best image of the check via the video capture functionality. Once both sides of the check are captured, click submit to finish.

Note:  If you're not already enrolled in e-Deposit, you'll get a message asking you to contact Member Services. You can enroll from a desktop computer or laptop and then use e-Deposit. 
 

Should I discard my check after my e-Deposit has gone through?

Not right away. We recommend you keep your check in a safe place for 60 days.

What are some tips to ensure a successful e-Deposit experience?

Endorse your check; place your check on a dark-colored, well-lit surface; smooth out any bends, curves, or wrinkles; follow the e-Deposit instructions to take a quality photo.
 

What devices will work with the First Tech app

Our mobile app can run on the following operating systems: 

For Android – 5.0 and above
For Windows – 8.1 and 10
For iOS – 9.0 and above

Help center

Common Questions  | 855.855.8805 24-hour toll free number | Have a suggestion or comment? Fill out our comments form